Symantec Anti-Virus not showing definition date

Microsoft Windows XP
Windows 2000 Server
I am running Symantec's NAV version 8.00.9374 on Windows Server 2000 and Windows XP Pro workstations. Ever since the new year, when I downloaded the latest definitions, it no longer shows me on the main screen what the date of the version is. It doesn't show anything at all. It's doing the download and updating the definitions, but I don't know when the last time it ran unless I do it manually. Anyone else notice this?

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I have exactly the same issue, however I’m also confident that its working correctly.

I have symantec system centre v5 installed on my server this also reports the definition dates as blank.

However on my PC, I run client version I have also installed ssc v5 and it reports that all my clients have the correct and up to date definitions.


We currently dont/havent paid any subscription. I guess the best way to solve it would be to spend some cash.

Big Bob

By JimmyIT _______________________________

This maintenance Release just came out that addresses it

“Client UI would not display new definition date
Fix ID: 1171767 Symptom: On Windows Vista, SEP Client UI would not update virus definition date after they were downloaded Solution: Modified check for VirusDefs so that the directory change notification was received correctly”

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  • N8lbv
    Same problem here.... Just started looking into it. Anyone else find any information. Symantec is utterly useless and not helpful at all on this.
    10 pointsBadges:
  • K-Hill
    I have this same issue with a client. The above solution might work, but it needs to be broken down and pin-pointed a little more. Anyone else want to take a shot at deciphering that? Thanks.
    10 pointsBadges:
  • Torillian
    also experiencing the same problem with 8.00.9374 server and clients on mixed os. seems the problem only started in new year. definitions are getting applied to client but UI does not show definition date. additionally the SCC (Symantec System Console) does not show any definition dates next to client list. ironically we have another vp server (running on the same network and it seems uneffected by the change that's occured with client ui's displaying the correct information and the server showing the client definitions. i don't suspect this is prevented the av from working correctly but it's un-nerving to see a long list of client machines with no date in the definition column. Any help on the orginal question (which is the same as mine) would be appreciated.
    20 pointsBadges:
  • Symantec Anti-Virus not showing definition date
    [...] unknown wrote an interesting post today onHere’s a quick excerptNew Question Created. by Muhammad usman. [...]
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