Strange format in Microsoft Word

5 pts.
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Microsoft Word
In our computer, all Word files .docx are converted like .a497 format. How can we fix?
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Sounds like you may have been hit with malware or even worse;  ransomware. If you cannot open the file try making a copy and rename it with the correct extension. If it still won’t open you may have to look for a backup. This is becoming a trend lately as the culprits know many people do not back up their computers regularly and make them easy targets, They want to get the document, pictures and other non-replaceable data back and will pay the price.

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  • Subhendu Sen
    First download MWAV (a small tool for clean/check viruses) & before it can spread more, (suspected virus), reboot the OS in safe mode without networking and scan the system and make sure this did not happen by virus.
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