startup and shut down issue

5 pts.
Microsoft Windows
my computer startsup and shuts down continuously after I switch it on and won't stop until I switch it off from the main. I have also tried to run it on safe mode but it does not even give me a chance to access that operation. I even tried to reboot it with the Windows XP CD-rom but it seems like it cannot read it although it can read other discs like other data and music cd's. Sometimes it gives me rerror messages that read- aupo.exe application error and The instruction at "0x10013ea9"

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when booting try hitting F8 a bunch of times until you get to the boot menu then press the down arrow quickly to stop the boot timeout timer. then boot the system logged so that it will create a log file of the boot. once it reboots try connecting the drive to another system as a secondary drive and pull the log file off of it to inspect it.

1) have you installed any new hardware or changed any hardware lately?
2) Have you installed any new software?
3) Have you installed any new microsoft patches lately?
4) Have you had any lightning storms or power outages?
5) Make sure that your fans are clean and clear of any dirt buildup.

all of these could cause your system to keep rebooting. Check those and let us know what you find. It could also be malware or a virus. If you do get it hooked to another system as a secondary drive run a virus check and spyware check on it before trying to pull any files. I did a search on the errors you recieved and found nothing unfortunately.

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  • Onilke
    In My Computer > Properties > Advanced there is a button related to startup and restore when handling system errors. If the prescription above lets you get the chance to enter that dialogue, you should uncheck the option for automatic reboot on system error - which I think may be part of your problem.
    95 pointsBadges:
  • Pressler2904
    Will the system boot at all? If so, does it remain stable or will it power off or reboot on its' own? If the system will not boot or it is unstable, you may have a hardware issue (this sounds a bit like the issues experienced with the IBM NetVista's and the Dell Gx260's a couple of years ago).
    2,190 pointsBadges:

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