Slow Windows 2000 workstation

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Microsoft Windows
One of our companies Windows 2000 workstation is slow compared to other like workstations. The workstation in question is a Dell Dimension 4100, 1.0Ghz, 512Mb Ram. The main software package used on this workstation is Office 2000 Professional. Windows loads slowly and navigation from the desktop to files or programs is slow as well. The desktop is relatively clean. One thing that I have noticed about this workstation is that the user has nested folders maybe 8 or 9 folders deep in some of her directories. I know this because she has had problems burning CD's to her Roxio CD burner trying to burn files from some of the folders that are buried in some of the deeper folders. Does this tree structure load into Ram? Is it possible that this deep nesting is slowing down this workstation? Do you have any idea what might be causing this workstation to be slower. The workstation, I believe is free of spyware and viruses. We run Symantec Corporate Edition 9.0 Antivirus software, Microsoft Beta Anti-Spyware, Ad-ware and Spybot Anti-Spyware all are automated or religious updated. So I don't believe viruses or spyware are a problem. Thank you!

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I would run a scandisk and then a defrag to eliminate any disk problems. If all else fails, use your ghost/imaging cd (whatever company you use) and reload the pc. It’s usually faster than wasting time trying a bunch of things to try and fix the problem.

The slow response of your Windows 2000 computer might be caused by a malicious software infections running into your computer system. It might also be caused by a full hard disk drive because of many installed unwanted software applications. Scan your workstation and remove unwanted installed software applications.

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  • Superfreak
    2 questions.. 1. Is this a new issue with speed, meaning was it faster before?? 2. How full is the hard drive?? Once over 70% full it will decrease overall performance..
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  • Bobkberg
    Superfreak has pointed out a key element, which I'd like to expand on. Has it always been this way? Did it build up to it? Or was this a relatively sudden change? The nature of the development of the problem is itself a clue. Michont also makes an excellent point. Especially if the paging file is fragmented. You might need Diskeeper or one of the other commercial defragmenters to defrag the paging file (if that's the case). Don't forget to do full spyware and virus checks as well as looking for any background processes that don't belong there - such as end-user added software (spyware or not). You mentioned that the primary application is Office Professional, but didn't mention specific things, or how much is loaded at once. PowerPoint is more memory and processor intensive than say Word or Excel (depending on the size of the documents in use. Have you run task manager on the process and performance tabs to see what the cpu and memory usage is? And, as above, which processes are consuming cpu? Also, are the documents in question local, or loaded/saved across a network connection? Bob
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  • Kerm
    Slow is a relative term. How long to start up vs. a "fast" W2k system? Anything reported in the event logs? In particular look for correctible memory errors. Absolutley: replace any dimms that show any kind of error. Do you have other Dell 4100s to compare with? With Anti-spy, ad-ware and spybot, you can try removing them one at a time and see if the situation is resolved. If not, is there an undesireable interaction between them? Roxio shouldn't be a problem unless you're selecting from a lot of different folders and then, if they're all local, there should not be a problem. I frequently burn CDs with files across a 100-base-t net without problems. Check the workstations Indexing Service settings (Settings > Administrative Tools > Computer Management > Services & Applications > Indexing Service). Sometimes the indexing service gets set to index the same space multiple times. Not a beneficial situation and can take a long time. Indexing should never run during working hours unless you intend it to. If the user works with large and complex documents, spreadsheets, etc., .5 GB is not an excessive amount of memory. It is true that the more complex the tree, the more load, but that shouldn't cause a noticeable slowdown. Is your AV scanning the disk during working hours? I've had AV disk scans run during working hours and it is a hog.
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  • DigitalCreature
    I've tried a range of defragmentation software and personally prefer Raxco PerfectDisk, it has improved performance of many troubled workstations for me ( the softwarwe does offline defrag which will defrag your paging file, system file, file table, etc. Just view the presentation on the site for more info. Disabling all unnecessary services would also help, run scandisk / chkdsk and see if you have any bad sector or structural error.
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