What operating system are you using? It sounds like the print spooler is not running. Go to your services and check to see if it is running or not. It might be set to manual. You can set it to start automatically. So try starting the service first and then try printing. If that does not work, Delete the print, then go to add remove programs and delete software from there as well and re-install it. Make sure you also have the correct share permissions. hope this helps you a little bit.