Shared vs. Personal Folders in Outlook 2007

10 pts.
Exchange Shared Mailboxes
Microsoft Exchange 2007
Microsoft Outlook
Microsoft Outlook 2007
Outlook Shared Mailboxes
SBS 2008
I am the IT Administrator for a small real estate company in Missouri.  We went from storing all data on a desktop computer to just purchasing a new small business server from Dell running SBS 2008 with Exchange Server.  The server will be in any day now and I am making plans on how I want the setup to go and what needs to be done so that it will hopefully go a little smoother.  At this point, I am trying to figure out how to set up the email addresses for the office.  We have our own domain name we will be using.  I planned on setting each employee up with their own email address, such as:  However, our office deals with many different aspects of the real estate field; we also completed valuations on homes, and also handle listings for banks.  Therefore, I want the emails that have to do with valuations and listings to be available to all employees.  My plan was probably to just set up generic email address, such as: and, and then sharing those folders.  However, the only thing that concerns me is if a person were to email something to an employees personal folder (, and not one of the shared email addresses, then the other employees would not be able to access this email.

Is there another way around this?  How can I be sure that emails that are supposed to be shared are shared and that personal emails remain personal?

Software/Hardware used:
Dell Poweredge T310, Small Business Server 2008, Exchange Server

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There are several ways!

For ease of use and to avoid complexity…

1st create a user account with send as and read permission for usergroup for


2nd create a distribution group for that distributes inbound message to user group.

Quick and easy!!

Hope it helps… if you need some more

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  • ITAddict
    There is no way to determine programatically if an e-mail is personal or not unless the valuations or listings use a special form or template. The best you can do is setup your generic e-mail addresses as Public Folders and train your employees to forward copies to the appropriate public folder if they receive one in their mailbox. If you do have standard forms, I will let someone with more knowledge than me tell you how to implement that. :)
    875 pointsBadges:

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