Share Mail file messed up

Tags:
Lotus Domino
Notes/Domino certification
I was on Notes 4.6.2 and Shared Mail was grown more than 4 GB which was not letting mails to the users' inboxes, for some reason I took the file out and now users are getting error "The object store that is used by this note was not found. Run the object store COLLECT task on this database." Will putting that file back would eliminate this error? and how can i increase the size of the Shared Mail more than 4 GB. Thanks
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R4.x databases are limited to a maximum size of 4 GB.

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  • Manije
    Thank you for the reply. This R4 is kinda different and difficult. i accidently ran "Tell router update config" as i do on 6.5 and config.nsf started as shared mail file which was of no use for my users. I restored notes.ini from backup and life got easy. Thanks for the reply, again.
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  • jimstell
    You can increase your shared mail capacity by creating another shared mail file. Just change the name of the shared mail file in the server document, restart Domino and it will automatically create the new file. Be sure to leave the old one in place so Domino can find the old mail. -JimS
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  • AdTechJO
    Why did you remove that File in the first place? if damaged, how about your backup? Upgradingto higher version with Win2003 would eliminate the problem. My question is that you seem to have users who never delete their old mail and thus the mail services storage grew to the brim.!!! How about encouraging your users to archive or delete their old mail messages? Amal Jeryes
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  • Yemoseh
    Hi, sorry abt all the stress,but domino 4 does not understand the tell router update config command. You needn't had re-install the notes.ini,next time just use the tell router use ....,(put your shared mail name path in the ....) Also you can create a new shared mail,but you dont have to go to the server document. From the domino console type Tell router use .... (and put a name you are okay with including the mail file path.) Ensure you monitor the shared mail size all the time and before it gets to 4GB.create a new one. As long as the old shared mail is intact,you can create new shared mail folder. hope this works
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  • Manije
    Thanks for all the advices and guidence, I learned alot from that. - R4 is limited to 4GB - Never run the "Tell router update config" on R4 to update the configurations. - (Hence) And most of all switch to 6.5 as soon as possible... :-) BTW i put back the file and users gained their access to mail files again. We gonna upgrade that one soon too, Thanks again to all of you for your views. Mani
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