Are you hosting your own mail?
Is it only one particular user having the problem?
Has this problem been going on from the beginning of the setup of that machine or was it working at one point then stopped?
If it stopped working at some point I would look at any and all updates that may have been installed aroung the same time of the problem beginning.
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Also, check to be sure it’s not a ‘VIEW’ problem — check while in Sent Items — View, Arrange By, Current View — make sure it’s set to ‘Messages’ and not something else.
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From Brad Dinerman:
Do you have any PST files attached to your profile? Please check whether sent items are being saved in the Sent Items folder of a PST instead of your mailbox.
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If outlook is not showing your sent emails – check the date/time on your PC. It is possible that you lost the clock settings and the emails are being sent to older time/date. Just a thought.
Discuss This Question: 3  Replies
Had a power blurp and computer shut down. When I started it back up and started sending e-mails, I realized that they weren't being saved in the Microsoft 2003 Sent Items Folder. Tried every solution on the web that I could find and was about to give up when I read this last solution. Checked the date on my computer and saw that it had defaulted back to 1/1/2002 when the power kicked out. Changed the date and everything is working correctly now. Even found the lost e-mails in the Sent Items, way at the very end of the folder dated 1/1/2002. Whoever posted this solution, you are a genius - Thanks, Chuck
I had checked the time/date and other functional settings to no avail.
The solution that worked for me was to recreate the email template by doing the following: