Send expiring domain password reminder to users- Help with software solution?

Microsoft Exchange
Microsoft Windows
At my company we are now supporting an internal change-password policy (60 days). Since implementing, our helpdesk is regularly flooded with user call-ins who have expired passwords. This is because many of them do not know when it will expire. Windows only alerts via the Logon UI from a local workstation, and only upon login. We have 60% of our users on the LAN, most of whom do not logg off very often. 20% of our users are remote OWA users and do not work on the domain. 20% of our users travel with laptops and use RPC/HTTP Outlook. So I've been trying VB scripts to send reminders via email but they just don't work smoothly or automated. I found this software, Password Reminder PRO, which is designed to do this for a domain to address this specific problem, and it looks really cool from reading the site. Has anyone tried it and can you provide some feedback on how well it works? Any other software tools like this available? I need help! Thanks in advance- Mike

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The best and most reliable solution is to use a 3rd party software solution that proactively notifies users of upcoming password expiration.

The best software tool that I have found is Password Reminder PRO from SysOp Tools.

It’s low cost, easy to setup / deploy and can be used free for 60 days. It also allows you to test in your live domain without disturbing users. Highly recommended, definitely makes up for the noted issue.

This would be a good tool in a small organization, sending reminder to a community of about 20,000 users will generate traffice on the network and possibly queue on your messaging system. Password Policy has its disadvantages but with user education you should not have need of this tool.

You can create a Group to identify these categories of users and a Group Policy to relax their password age.

Above all, what did the company policy say about Password Policy? That is what MUST be followed.

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  • BigShArk
    Update: Well, out of all the folks I messaged here with this question, only two replied. Thank you to those two for taking the time and offering knowledgeable suggestions. I would like to share my experince with using the Passwrod Reminder PRO tool from - It has been working FANTASTIC!! This is FAR BETTER than any scripts I have used or written, and it was so simple to set up we went from testing to live in a week. This app is so simple, but so powerful. If you are a Windows and / or Exchange admin looking for a way to easily alert your users know without fail when their password will expire, check this utility out. It even comes with a full reporting console that let's you see status of all your user accounts. The password expiration reminder emails are professional looking and cusomizable. Very nicely done. BTW we're running a native 2003 domain w/ Exchange 2003 SP2. fwiw- hope it helps.
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