Sato CL408

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SATO CL408
I'm having sensor errors on my printer. Is there a way for me to fix that?
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  • ToddN2000

    Sensor Error – Common Causes/Solutions for the Sato CL408e and CL412e

    Cause: Incorrect sensor type selected on the printer and/or in the software/driver settings.

    Solution: Select the appropriate sensor type using DSW2-2 on the printer.

    Cause: Dirty or obstructed sensor and/or media loaded improperly.

    Solution: Make sure sensor is free from obstructions and blow out with compressed air, then refer to Label Routing diagrams on the printer to properly load media.

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  • Subhendu Sen

    More information is needed. What is make/ model of this printer? Is this your office/ for personal use ? Is that error occurred before? Is this under warranty?

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  • Subhendu Sen

    You can call the specific vendor's helpline for what printer you have. Or contact their customer care to get more support. Here is a HP support page, https://support.hp.com/us-en/printer

    You can try to link your vendor's official page & can get support.

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  • Kennyruns
    Thank you ToddN2000 that did the trick. There was a lot of trial and error but that did the trick. I also used alcohol wipes to clean the sensors and the cutter. 
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  • ToddN2000
    Glad we could help..Come back any time you have an IT issue you need assistance with.
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  • Kennyruns
    Thanks so much. :)
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