Router not turning on

Tags:
router
I have a:
Netgear N600 Wireless Dual Band Gigabit Router,
Model #: WNDR3800.

It does not turn on, nor do the lights.
It does not reset.
I am not sure if the problem is the router itself or the cable that powers it.



Software/Hardware used:
Netgear N600 Wireless Dual Band Gigabit Router, Model #: WNDR3800.

Answer Wiki

Thanks. We'll let you know when a new response is added.

If you remove the network cable it should at least still power on. You can always try it in another outlet and see if it will power on, this can eliminate a bad wall outlet. If not, it most likely is damaged. Have you had any recent power failures? Sometimes when the power returns, there can be a spike and it can damage the equipment. A good point it to use a surge protector on all your PC related gear. 

Discuss This Question: 3  Replies

 
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  • TheRealRaven
    Could be the router itself or the cable that powers it... assuming that you verified that the outlet supplies power. Not much diagnosis can be done through an Internet forum.

    Has it ever worked?
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  • Subhendu Sen
    Have you tried this one with another power outlet? Just check for the power and make sure the cable (power adapter) is OK.
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  • Subhendu Sen
    It is always better to ask help from vendor/ manufacturer directly, here is from Netgear, https://kb.netgear.com/1110/Troubleshooting-wireless-networks
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