Sounds like your machine got a virus on it. A good anti-virus should have been able to prevent this from happening.
If the restore disks for the laptop aren’t working you’ll need to contact Toshiba and have them send you another set of disks. They will probably want to walk you through the restore process before they ship them to you to make sure that you didn’t make in incorrect selection somewhere along the line.
It’s usually not a good idea to post your email address on public forums. That is one of the ways that spammers and scammers get your email address causing you to get more SPAM. Also most people will post the response here so that all can see the response.
Thanks, I didn’t know how to use this website…and how someone could answer my question.
The worst thing about it is that this computer is discontinued from toshiba. The Anti-virus software is only for
future references its to late now. All i need is a recovery disk that does not need to be installed first. The OS is missing and i don’t know how to fix it. So no installation anti virus works. What are the other options?