How to reset BIOS password on Toshiba laptop

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BIOS
toshiba
Hopefully there's a solution for this issue. Our department has a Toshiba laptop that came with a BIOS password on it. We don't know who added the password. We tried our company's normal passwords but nothing is working. We can't boot into Windows to remove it too. What should we do here?
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  • Subhendu Sen

    Please check here for solution, http://support.toshiba.com/support/viewContentDetail?contentId=108503

    or you can contact Toshiba's customer care.

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  • Criss70
    Your procedure resetting bios password didnt work with toshiba nb100. I got bios password japanese itried everything method in youtube but still didnt work at all. I already deactivated cmos battery for 4 hours and still didnt work. Password enter still appeared. Is it possible that my system was ruined of cant open anymore?
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  • TheRealRaven
    If there was a known way to remove such passwords without knowing the existing password, there wouldn't be much point in setting the passwords in the first place.
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  • bhannah
    I have to agree with Subhendu Sen solution.  This laptop will have to be taken to Thoshiba's Customer care, and have the passwords removed.  Dell used to provide the ability when you upgraded the bios to remove passwords, I have not seen this with Toshiba.
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  • ToddN2000
    Security has gotten better over the years. Removing the battery use to work. That made it to easy to bypass a power on password so things got more secure. Your best bet is to contact Toshiba to resolve the issue. It may mean sending it to them to be fixed. If it was an easy over the phone fix then it's no better or more secure  than the old battery removal process..
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  • Subhendu Sen
    Keep in mind, removing battery may violate the warranty of your system, if it still under manufacturer's warranty. Also if you are not comfortable you can ask for an expert.
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  • erco123
    Newer laptops (internal battery & fanless types with integrated memory & SSD) require that you open the case (remove bottom) to get to the motherboard. Remove the heat sink and look near the CPU for several pad pairs with names like JRSTxxxx and JCMOSxxxx. You have to short those with a small screwdriver or equivalent for several seconds each. Count on at least two, possibly 3 different pad pairs to short. BAAM, BIOS password removed. BTW, disconnect the battery first and stay clear of the tiny 8-pin BIOS chip nearby. No touch, no static electricity, etc. Of course Toshiba won't tell you this. :)
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  • Letuba
    Please help on how to unlock toshiba tecra laptop password.
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  • ToddN2000
    @letuba: Your best bet is to contact Toshiba to resolve the issue. It may mean sending it to them to be fixed. Not know if you are the true owner of the device, providing methods to circumvent that security in unethical. 
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  • Subhendu Sen
    @Letuba, what password did you want? How did it happen? Is this Login/ Bios paasword? Is it under warranty? What OS is there? Please provide more details.
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  • Subhendu Sen
    @Letuba, however you can link here for more help, https://support.dynabook.com/?locale=en_CA&source=tcl
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  • VaishnavKotti
    It's asking bios password

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  • TheRealRaven
    @VaishnavKotti : Okay, that's when you type in the BIOS password. If you don't know the password, contact the Toshiba Support group. A possible alternative is to put the laptop in completely initial state and restore from backups.

    Methods to bypass a BIOS password are not appropriate to publish in a public forum. That would put information on every similar laptop at risk.
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  • Subhendu Sen
    @VaishnavKotti, what happened before asking the password? Is it very new? If yes, don't play with this system, it may be violate the warranty. It is better to get help from Toshiba Customer Care or Help portal. As there is a security reason don't trust on other forum's words. Just contact Toshiba directly. Please link here for more help, https://support.dynabook.com/
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