Remote desktop connection

5 pts.
Tags:
Cisco Routers
Remote desktop
WAN
Can't connect. Set up many times before but not this time
Done the usual on win 7 pro machine (no domain)
Static IP in host  (no network conflicts)
Port forward TCP/UDP port 3389 to static IP
Enabled remote desktop in system properties
Allowed access to 3 uses (with password set up)
Tried to connect to WAN IP but get error message that:
  1.  Remote access is not enabled
  2.  Remote computer is turned off
  3.  Remote computer is not available on network
1 and 2 are incorrect but not sure what 3 means
In any event I can't connect.
TeamViewer does work however
What possible other steps are needed.  Computer is 5 days old and all windows etc updates are done.
Using Cisco RVO16 router
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  • Subhendu Sen
    Have you done a proper port forwarding for the port 3389 to internal ip ! And also firewall (if enabled) is configured to allow this connection....(hope so)  if all are Ok & the result is not positive, you may can set a new port no and try again the same. Other possible way (though not sure) you may use openvpn either directly on the router/ inside lan while map the computer (windows 7).
    140,850 pointsBadges:
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  • Harisheldon
    Also, the possibility of the firewall being turned on will prevent you from RDPing to the system.
    12,915 pointsBadges:
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