The old phone will not charge or turn on and the screen is completely shattered and black. No data was backed up in iCloud or iTunes.
I thought there must be somebody with the software that could do this. Apple does not have a way of doing this apparently when I asked. They said only iCloud or iTunes but the Sprint store said they should still be able to accomplish this. If not, is there any other way? Any other person or website or anything I can try?
My husband is a US Marine, his phone was completely broken while on deployment and he would love it if I could send him back a new phone with all our old memories still on it that he could look at while he is away. It is important to us we have wedding videos and more all lost.
Please help anybody!