How to recover data on iPhone

Tags:
icloud
iPhone
iTunes
The old phone will not charge or turn on and the screen is completely shattered and black. No data was backed up in iCloud or iTunes. I thought there must be somebody with the software that could do this. Apple does not have a way of doing this apparently when I asked. They said only iCloud or iTunes but the Sprint store said they should still be able to accomplish this. If not, is there any other way? Any other person or website or anything I can try? My husband is a US Marine, his phone was completely broken while on deployment and he would love it if I could send him back a new phone with all our old memories still on it that he could look at while he is away. It is important to us we have wedding videos and more all lost. Please help anybody!
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If the images, videos and other things are still accessible on a working phone then you should back them up immediately. Then you can load them to the new phone. If they only exist on the broken phone you most likely are out of luck unfortunately. I have seen this time and time again. So many people have their whole lives in their phone. With no back ups. A while back I was at the hospital and I heard a nurse saying she lost everything, Pictures of her new baby all the way through his first birthday were gone because she had not backed them up.

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  • Kevin Beaver
    Elcomsoft has a tool called iOS Forensic Toolkit that might provide some features you're looking for:
    https://www.elcomsoft.com/eift.html

    You might consider taking it to a local phone repair shop or Best Buy - assuming you have them around - to see if they can help.
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