Re: Sent Mail getting deleted from Local Mail Box

KOCHUBABY
pts.
Tags:
iNotes
Internet access
Lotus Domino
Dear All., I hav got a peculiar problem. The problem is that., The mails from the local send folder is getting deleted after the replication. The scenario is this. The user uses his local mail box offline and he composes his mails and sends it off when he is online. But after replication, the mails from the local send folder disappears. It is not there either in the Server mail box or the local mail box. would be verymuch helpful if I can get a way out of this. Reg Unni
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  • KOCHUBABY
    With Reference to Above subject the details are as follows. Client 1. OS : Windows XP Prof. 2. Mail Type : Lotus Notes 6.5.4 Server 1. OS : Windows 2000 Server 2. Mail Type : Lotus Domino Server 6.5.4 The company has got its own Mail Server. Reg Unni
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  • michaelrkistler
    I don't know a specific fix, but whenever we have one of these "peculiar" problems, creating a new local replica of the mail file usually solves the problem
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  • Jlnewmark
    Have you checked: Replication: is he removing any documents (say, after a set period)? Is he replicating only certain views & folders? Check BOTH sides of this -- local and server. Archiving: is archiving enabled? You do not have to have a physical archive to use archiving to "clean up" all OR specific folders/views. User education: Does the user understand that he is not saving the emails to a separate location when he puts them into folders, and is not making COPIES of the emails? One of our chronic problems is people who think Lotus Notes is "just like Outlook" without asking whether it is or not. They put stuff in their folders and then go delete it from, say, the Sent, Message Size, or All Documents view to keep their mailfile size down. Then they call us frantically to restore their mysteriously missing data. Personally, I would definitely check the replication settings first. Sounds like he might have done something he didn't mean to do in there.
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