PST file is not synchronizing properly.

Microsoft Exchange
Microsoft Windows
SQL Server
We have a small LAN, W2k Server, XP Pro clients. All users use Outlook for their POP3 e-mail accounts. The pst file is kept in the C:Documents and SettingsusernameApplication DataMicrosoftOutlook folder. Occasionally, when a user logs off the PST file doesn't go back to the server, instead remaining on the machine (s)he logged on to. This is fine if they continue to use the same machine, but if they move onto another machine that they haven't used before, their profile is loaded from the server. Then when they go back to their normal PC, the PST file is somehow overwritten and they lose any e-mails that were stored locally. I have tried to use UPHClean before to try and resolve this but it seemed to cause more problems than it fixed. I am thinking about moving everyone's PST file into their own user folder on the server so it doesn't actually move from server to PC. WOuld this cause any problems I don't know about or is there a better way to resolve this?

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I am in the middle of implementing this in our company, I am making outlook look to \servernamemail%username% for the .pst rather than it roaming with the profile. So far no problems have arisen.
Our intitial problem was different though, after moving the default path from …Local settingsapplication data (as local settings does not roam), we found some people had .pst files over 700mb. This coupled with their my documents soon started affecting log on/off times. Therefore i have gone for the mixed roaming/redirect route, and so far all is good.

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  • Kdahlke
    I have a client that has downsized from a larger organization and is now running SBS 2003. They needed to bring with them very large e-mail archives which surpassed the 16 gig limit of Exchange standard. They couldn't justify the cost of Enterprise Exchange so we used individual .pst files stored in a users folder on a file server. Some of these .pst files are in excess of 5 gig. (The 2 gig limit no longer exists in OL2003, not sure about prior versions). We do not have individuals moving from machine to machine so I'm not sure off the top of my head that the opened .pst file would open automatically with a new profile until you opened it manually once. Best of luck.
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  • Harg7769
    Thanks for all your comments, really appreciated. I have decided to move the PST file onto the server so that the user never has to move the file from the server to the PC and then back again. Initial tests are encouraging and I will probably move the rest of them over the next week or two.
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