Windows Product Code

Rbarela

5 pts.

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Microsoft Windows XP

OS installation

Windows Product Key

During a recent thunder storm My computer took a elec spike and burned up the mother board I bought another board, installed my processor in it . I had to reinstall the OS also, after booting up the computer I was asked to inter the product code. I did and it was refused. Do I have to purchase another copy of my OS. I'm not putting it into two computers. Please help The computer is a Dell

Asked: September 18, 2008 12:55 AM Last updated: September 18, 2008 12:45 PM

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Last updated: September 18, 2008 1:09 AM GMT

Denny Cherry68,390 pts.
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- Denny Cherry68,390 pts.

Thanks. We'll let you know when a new response is added.

Windows should provide you with a phone number to call. You will need to call them so that they can setup the key to allow you to re-register the key for the reinstall.

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Flame Sep 18, 2008 4:06 AM GMT

When you install Windows XP, part of the validation procedure involves creating a “hardware hash” that is unique to the machine. This hardware hash is stored along with the product key somewhere in the bowels of Microsoft’s validation database. Usually changing a hard drive or memory will not make a big enough change to require a re-register. A new mother board though would defiantly seem to be a new computer. I've had to do this a few times, and it takes less than 10 minutes, and is very easy. Good Luck ************************************************

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