Problems getting Hotmail account emails on my BT Yahoo account

15 pts.
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Hotmail
Yahoo Mail
I have been receiving my Hotmail account emails in my BT mail without problem but that has recently stopped and now I am not receiving new emails from my Hotmail account. Can you suggest what I can do to rectify this please?
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  • CharlieBrowne
    When something was working and now is not, the first question we need to ask is "What Changed". That being said, when it stopped working, what changes had just been made? A software update? A password changed? Let's us know and then we may be able to give you better guidance.
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  • Sallyscott
    I had to change passwords and settings of server while abroad now just don't seem able to get hotmail to talk to my bT account. Not very confident do may seem like a bit of a twit!! Thanks for replying.
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  • CharlieBrowne

    Ok, you are on the road to resolving the issue.

    What side of the equation were the changes made? Source or target?

    It is either the password change and/or the server changes.

    Can you change the password back to what is was?

    Examine the server changes. Could any of them cause a security/authority error?

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