My user got several winzip files (uploaded from public for copyright registration into Siebel). They could not be opened in Siebel; I found the zip files on the servers and copied them on the desktop. I verified that they are WinZip files by finding PK characters on the file header.
If i do a left click Word opens up as grey background with convert file window in the middle asking me to "Convert file from:" and lists diferent options. Not sure what to do here.
If I do a right click and choose Open with Winzip I get a Winzip error msg. window telling me that WZ encountered an invalid filename in the archive....
Under my user's instructions, the remitter has uploaded the files to Siebel 3 times already, but the same problem appears each time.