Printer will not start.
Recently we moved a PC and a printer to a different desk and once everything was hooked back up we can't get the AS/400 to recognize the printer. I get a message that states:
Device PAMPRT1 not available.
The status is 'Vary on pending'. The spool writer, labeled P9 shows the status as 'End'. I've tried starting it but it keeps saying the device is not available. We can print through the network so it is attached and the network is seeing the printer, but the AS/400 sees the printer as powered off or not available. Other than that change from one desk to another I also upgraded to a different version of the ISeries Client. I removed the old version which I believe was 4.2(or .3) and installed 5.2.
If I emulate a print session the printer will of course go active but this does not work for the way we use the printer. Typically someone will have a job waiting on their spool, they will tell it to print to P9(PAMPRT1) and it will go but because the PAMPRT1 is showed powered off/not available...we are unable to use it. Please help. Thank you.