Pop up – Windows Error Message

TomEastridge

30 pts.

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Windows errors

I'd like to know how to stop it. It's "RUNDLL error loading C:windowsejigitixe.dll" Then it says "The specified module could not be found".

Asked: July 30, 2009 7:51 PM Last updated: January 13, 2015 6:55 PM

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Last updated: January 13, 2015 6:55 PM GMT

Michael Tidmarsh62,160 pts.
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- Michael Tidmarsh62,160 pts.
- carlosdl84,495 pts.

Thanks. We'll let you know when a new response is added.

More details are needed.

What is the operating system?
When does this error occur? Periodically? Or when you run some program? Or when?
When did this start happening? Did you installed something new recently?

Without more information I think it could be some kind of malware infection, so I would recommend to install some good antivirus/antimalware, update it to get the latest definitions, reboot the machine in safe mode without networking, and run a full scan.

Also, you could use the Sysinternal’s tool Process Monitor to identify what program is trying to load that module.

Discuss This Question: 6 Replies

TomEastridge Aug 6, 2009 3:48 PM GMT

Windows XP. Occurs about every 2 minutes, regardless of any programs. For instance, if I walk away for 30 minutes, there will be about 15 pop ups to delete. Started probably 2-3 months ago. I can't recall an installation when it stated. -Tom E.

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carlosdl Aug 7, 2009 2:44 PM GMT

Thanks for the details. I think the problem is in fact malware-related. The first thing I would do is scan the computer as described in the above answer.

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KyleFreeman Aug 7, 2009 5:11 PM GMT

I'd like to know how to stop it. It's "RUNDLL error loading C:windowsejigitixe.dll" Then it says "The specified module could not be found". The first thing you should do is use Windows Explorer to go look at this dll file. Most dll files are in the Windows/System32 folder (for XP, at least). The fact that this one is in Windows is the first clue that it may be an imposter. Once you go to the Windows folder and find it, right-click the file, choose Properties at the very bottom of the resultant menu, and then look at the Version tab. In the middle of that window you'll see Item Name, under which is list of things, first of which is Company. If this ejigitixe.dll doesn't show a company name, then right away you'll know it's up to no good. People who design real programs are always proud of it, and show their company name in their dll files. Only the bad guys hide theirs. If the file has somehow managed to protect itself, such that when you try to delete it, you get a no-can-do answer from Windows Explorer, then you'll have to boot up in safe mode or even to just a command prompt, and delete it using DOS. Kyle Freeman

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Moto Aug 10, 2009 5:20 PM GMT

another program to use, would be "hijackthis". it will detect all programs loaded and will assist in removing them.

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carlosdl Aug 10, 2009 5:31 PM GMT

Just be carefull if you use hijackthis, because you could end up removing programs you shouldn't remove. There are several forums out there where you can upload your hijackthis logs and ask for advice on what should be removed from the system.

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TomEastridge Aug 10, 2009 7:06 PM GMT

That did it !! "Trend Micro Hijack This" worked. Thanks, Tom Eastridge

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