Playing a DVD

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event log
I have a Dell All-In-One Laptop, and trying to play a DVD and it tells me to check my event log. I dont know how to get to it, nor what to do once I get there. Any suggestions? Thank you.
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It may be something as simple as trying to play a Blu-Ray disc. If your drive does not support that format it may be causing your problem. Some older computer have drives that will read DVD but cannot read the Blu-Ray format. IF you are using a program or app for playing the disc let us know what it is. Their event log will be different than the computers default log for the OS you are using.

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  • Subhendu Sen
    Probably it indicates Windows Event Log, if you are using Windows OS. However you did not mention what OS is there. Guessing Windows OS, for event log, just type event viewer on Search bar & Windows locates this application. Then click to see. However more information is needed.
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  • TheRealRaven
    Advice is to take it to any general PC repair shop and ask them the same questions. That'll get you the best answer for everything related to the various "event" logs.

    In order to give good guidance, first thing we'll need to know is the OS release on your system. A Windows 10 system will be different from Windows XP in how most easily to get to the logs. Just finding your way around can depend on it.

    Then comes viewing and interpreting the log entries. A fair or better PC technician can do it all in a couple minutes.

    After that, of course, comes the real work.
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  • Subhendu Sen
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  • ToddN2000
    What model Dell all in one do you have so we can check out the specs on line?. Personally I do not like the Dell brand. I cannot count the number of Dell systems I have had to fix for people. I tend to stick to HP or custom rigs for desktops and HP, Toshiba or Acer for laptops.
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