PC won’t start with new RAM

25 pts.
Tags:
BIOS
PC
RAM
I have 4 GB RAM (2x2) and I just bought 4 GB Kingston (the old and the new are both Kingston same frequency). I put new RAM into the slot but the PC don't start. I reset BIOS and removed the BIOS battery. This is a pre-built PC. Is there a chance that the serial numbers of the old RAM memory to be bound in BIOS?


Software/Hardware used:
old ram kingston kvr 1333mhz d3n9/2 , new ram hyper x hx313c9/4
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  • carlosdl
    I would tend to think that your new memory module is either damaged or has different specs, which are not compatible with your system.
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  • dfthunder
    It's a brand new memory.
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  • ToddN2000
    What brand of computer ans motherboard specs? Are you replacing the memory or adding to the existing? Are you using the same number of memory chips? It may be they are not being installed in the correct slots or in pairs. More info is needed.
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  • carlosdl
    The fact that it is brand new doesn't guarantee it is not defective.

    That's just a possibility.

    As Todd already stated, more details are needed to be able to offer better suggestions.
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  • Subhendu Sen
    If possible change the working RAM to the slot where you install the new RAM. Want to observe that either the unused slot is in working condition or not. If you are not comfortable, you can contact to a hardware expert.
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  • ToddN2000
    Also make sure the RAM is installed in the correct orientation. My friend once tried putting his chips in backwards.
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  • dfthunder
    I found the answer. Thanks you all for help. The problem was with the new memory and the chips that they have.
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  • carlosdl
    Awesome. Thanks for posting back.
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  • ToddN2000
    Glad to hear it's resolved.
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