Partial Deliveries and Over-Underdelivery tolerances

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SAP Version 4.6c We currently use tolerances in the customer master define over/under quantity percentages allowed. We use these tolerances because we allow our warehouses to ship within them, and SAP automatically completes the sales order line once we've shipped within tolerance. We also have set the "Partial Delivery per Item" indicator to blank (we also tried "D") in the customer master. When we create a sales order for an item, if not all inventory is available, it will create multiple schedule lines on the line during ATP (when I accept the delivery proposal). Then, when I try to create a delivery for the available (partial) quantity, I get an error that says I have exceeded my under-delivery tolerance requirement (Error VL 064). It also won't let me over-ride the tolerance settings within the sales order. Is there any way to do this without changing the customer master or the customer material info record? I also don't want to change message VL 064 to be a warning or just information. It needs to remain an error for other document types to function properly. Any help in this area is greatly appreciated (even if you tell me we're using conflicting flags). I just need to know if we're barking up the wrong tree to use partial deliveries.
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In order to take advantage of allowing partial deliveries, it is necessary to defint the number of partial deliveries allowed. If you leave the Partial deliveries per item blank, you should populate the field below it “Max Partial Deliveries” with a 2 or higher. If the Max partial deliveries is left blank, or 1, you are telling the system that the first delivery for that line item is all of the shipments allowed. If you use 2, it will allow a partial and one additional shipment, which needs to be the remainder of the backorders material. If the second shipment is made for less than the remaining quantity, you will be blocked from shipping the balance.

The field is available in the customer master and will copy into the sales document. It is also in the sales document.

If you get the error and need to ship more, the Max deliveries can be updated in the order and the delivery will be created.

We use this field with custom coding in the user exit to insure we manage shipping expenses.

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  • Ginac72
    We tried setting it to 9 (since that's the highest you can go) and it didn't work either. What if you want more than 9 deliveries? Then what?
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  • LarryP51
    I am unsure what you mean that it didn't work when you tried 9. If you want an unlimited number of deliveries, the "D" setting will allow that but the line item will never indicate completion until the D is removed. This then is a manual review each time a delivery is made to see if the full amount of the ordered quantity is met. We use this functionality when the machines we build require more than one truckload to ship. This is a convenient way to allow a spot to record shipping information like PRO number against the delivery so tracking of the shipment can be better organized, even though the quantity on the sales order for the machine only has a quantity of 1. We still can create multiple deliveries for that line item. The D setting is very powereful but very manual. If we had a need to have more than 9 partial deliveries on a parts order line item, we would create multiple line items on the sales order and schedule them to meet a customer's need.
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  • Ginac72
    That's what is weird about this problem. The "D" isn't really behaving as expected. An example in our case is, the order line quantity is 100,000 units. We want to have ten schedule lines for 10,000 units each to be released on different dates. When I try to create a delivery for the first schedule line, it hits my line-level tolerances (+/- 10%) and I get an error message (VL 064) stating that the under-delivery tolerance of 10% has been exceeded. I'm wondering if I'm missing some other important piece of config that allows me to use the "Partial Deliveries" indicator and "Tolerances" together. The way we have it set up, it seems to want one or the other...not both.
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  • roopak2k1
    In a Business requirement it is like user does not want any backorders for   specific customers even if the available quantity per item is zero how can that be done
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  • joycechu1209

    If I want complete delivery and only allow 1 OBD being created, how should I set in SAP? Do I set as below or otherwise? PLs advise. Thks.

    Part/ Delv Item --> I enter as C

    Max Part Deliv --> I enter as "0"

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