Outlook will not delete emails

5 pts.
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Microsoft Outlook
I keep getting an unidentified error message, no code or number, that says my outlook has reached maximum capacity and I need to permanently delete emails the create room but outlook will not allow me to delete any emails. Outlook will not send or receive any new emails. I figure it's a virus but can anyone recommend a removal solution that will work.
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Hey may be you have sync problem in outlook so instead to delete old email why not increase your inbox size for outlook for more details to read you can refer this thread
answers.microsoft.com/en-us/outlook_com/forum/oemail-ofolders/how-to-increase-inbox-storage-capacity-in/6b79414e-8d9c-42c1-87a3-652b1abf0e93?auth=1

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  • bhannah
    I suspect that it is not a virus. I suspect that you will need to run the outlook PST repair tool. Here is a link on how to repair your PST file to allow to delete emails. I had this same issue and I used the tool mentioned in this article.
    https://support.microsoft.com/en-us/kb/272227
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