Outlook file used by another program and unable to fix

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Email
Microsoft Outlook
I have a corrupted PST file. I used Norton go back to get older version of PST file. Scanpst tool did not work. The error message was file was used by another program. the task manager shows no other program operating. Would any of the virus program or spy ware be using. How do I change file out?
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  • TheRealRaven
    Did the Scanpst tool fail before or after you replaced the file with your Norton backup? Did you save the corrupted PST file?
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  • Subhendu Sen
    Is there any good anti -virus installed on the system, hope so, then if you have doubt, you can scan & clean the system after updating patch of anti virus and see if it happens again.
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