Outlook Express ‘Get Rid of Messages to Save Space’ Error on Several Desktops

11330 pts.
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Microsoft Outlook Express
Microsoft Windows XP
Windows XP Professional
Windows XP SP3
We run a primarily Windowx XP Professional SP3 environment. On several workstations all of a sudden, on startup, an error message stating that Outlook Express should remove messages to clear space. Although it is not of pressing importance, it is quite annoying to several of our users. Has anyone encountered this before? Thanks in advance! -Schmidtw
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If any of the Outlook storage files are approaching the maximum size (2 GB) you will receive this warning. Check folder/files sizes by going to the directory C:\Documents and Settings\%username%\Local Settings\Application Data\Identities\{??????}\Microsoft\Outlook Express (normally under the identities folder there is only one sub folder. Look at the size of the files in this directory and if any files are near the 2 GB limit then you will get that warning message.

The easiest way to get into trouble with Outlook Express is to put all of your folders under the Inbox, This means that all of the sub folders count against the Inbox size limit. If this is the case then just drag the folders out to the local folders level.

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  • swinehart6803
    Try this out OE will automatically compact after the 100th closing. You can edit the registry manually to reset the counter, or you can use OE Tool to compact all folders and reset the counter at the same time. To reset it manually: 1.Close Outlook Express and all message windows. 2.Run regedit. 3.Navigate to this key HKEY_CURRENT_USERIdentitiesSoftwareMicrosoftOutlook Express5.0 4.In the right-hand pane, right click the words compact check counter click modify in the new box that appears delete the number in blue under the words value data then type in 0 then click ok then close the registry editing box Hope it helps
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  • Schmidtw
    I appreciate the help...but my main concern is that this message appears even though we do not use Outlook Express. We use regular Outlook 2002. -Schmidtw
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  • TomLiotta
    That must be some fix! Deletes all your InBox real fast, eh? -- Tom
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