Outlook Express emails disappeared – can I get them back?

Tags:
outlook express
A user opens his Outlook Express 6 (all windows updates up to date) this morning and finds that his inbox is empty. 200-odd messages that were there yesterday have disappeared.  I have checked that the View is set to All Messages, and it is.  No rules in existence.  New emails arriving are adding to the inbox.  Other folders (sent, deleted) have the same content as yesterday. It seems to be the files related to the inbox had a problem, or physically got deleted, and OE6 just self-recovered by giving the user an inbox with nothing in it. Is there anything I can do, other than scanning hard disk sectors for text, that may retrieve these lost emails?


Software/Hardware used:
Outlook
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  • clark445kent
    Hi,
    Sometimes this problem occurs due to antivirus. So read this article;  https://support.microsoft.com/en-us/kb/321505  I hope this works for you. If not, then go to Google and search for Outlook Express Restore tool, which easily restores all lost data easily.

    Thanks & Regards
    Clark Kent
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  • AndreaF

    You can check the Users's Application Data to see if there is an inbox.dbx file from earlier. If so, it could be imported back into OE - but you may need to change folder options to Show Hidden Files & Folders to locate it.

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