Outlook address book entries disappeared

Tags:
Address book
Microsoft Outlook
Outlook 365
I use both Outlook.com and Outlook 365. Yesterday I discovered that all but 4 of the entries in my address book had disappeared. The Microsoft technician working on this could not figure out what had happened or if there is any recovery possible. She escalated it but I still have no answer. Does anyone know if Outlook address books are stored in Microsoft's servers for recovery?
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  • alecjackson57
    This issue could occur if your contact folder is not marked for use with your address book.
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