Outlook 2010: Delegate’s email to recipients on Lotus Notes 8.5 does not show Delgator’s name

JennNewmark

5 pts.

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Delegate

Lotus Notes 8.5

Microsoft Outlook 2010

We are in the middle of a Lotus Notes 8.5 to Outlook 2010 migration. One of our executive assistants sent out an email on behalf of her exec. In Outlook, this comes through just fine, and responses to the email go to the Exec. In Notes, however, it comes through as an email from the DELEGATE, and all replies go to her rather than the Exec. Is this expected behavior? Can it be changed?

Software/Hardware used:
Binary Tree CMTc for Coexistence, Windows 7, Lotus Notes 8.5, Outlook 2010, Exchange 2013, O365

Asked: October 10, 2013 7:23 PM Last updated: August 27, 2014 3:32 PM

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bernierp22 Aug 12, 2014 6:19 PM GMT

Any update about your question ? We have exactly the same problem. Thanks to update your question

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Gabe9527 Aug 27, 2014 3:30 PM GMT

HI there

Did the user change the FROM field when sending the email. It sounds like this did not happen. Remember that the Outlook client is profile bound and the mailbox is not bound to the Owner as is with Domino.
Check out the Link below.
http://www.shudnow.net/2007/08/12/send-on-behalf-and-send-as/

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Gabe9527 Aug 27, 2014 3:32 PM GMT

What are you using to direct mail between Domino and Exchange. Are you using the Quest Co-Existence Manager/Gateway? or just Foreign Domain documents?

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