I'm using Outlook 2007 on Vista. I have an exchange email account through a provider (123Together.com) for my small business. Within my Inbox, I had subfolders where I kept email I wanted to store for reference -- some of which was several years old. I never archive items, just back up my whole system monthly. I noticed that an Archive folder appeared recently in my folder list but there's nothing there. Then, I noticed that my inbox subfolders have disappeared. I did a search for .pst files on my laptop, but could find none other than an archive1.pst file dated for a few minutes before I started looking for it today. When I tried to import from it, Outlook wouldn't let me. Despite unhiding all hidden files, I can't find any other .pst files on my machine. I've checked in OWA -- the files are not there either. My eXchange provider tells me they can do a restore but it will cost me. Does anyone know what might have happened and if I have any alternatives to restore the data rather than paying the Exchange provider?
Software/Hardware used: Microsoft Outlook 2007/Vista
One more suggestion, use MAPI Editor Tool to see if the folders are still in the mailbox. They may still exist but hidden because the hidden property is enabled.
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