Outlook 07 sync issues when not on VPN

5 pts.
Microsoft Exchange
Microsoft Outlook 2007
This year our company I.T. added a MS Exchange feature to Outlook 07 that allows it to downloan emails throuh MS Exchange without being on VPN. Initially when I set it up with server and password I told the program to "save password". Our network passwords change every 60 days. When I last changed my password my emails do not download anymore unless I log into the company VPN. I.T. and I have searched Outlook 07 for the location to change MS Exchange password so they match but were unsuccessful. Can you advise? Thanks for the input thus far. As mentioned above, our system is password protected and changes every 60 days. I am an investigator and am very aware of security issues and I have a secure personal database that I keep over 50 passwords and log in I.D's for the different databases I access. No one other than me or administrator can log into my laptop to access my email even if my email password is saved in Outlook. My screen is even password protected if inactive for 5 minutes. A pain but more secure.

I did find out the feature I am attempting to use is "Outlook Anywhere". However, I am not able to enable the button because it is "inactive". I.T. is checking on this from their end. Could be a permissions issue or conflict between Outlook 07 and newer version of MS Exchange. I am awaiting a response from I.T.

Software/Hardware used:
Outlook 2007, MS Exchange, Windows XP 02 with SP3

Answer Wiki

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First of, that is a big no, no on saving password’s. That means anyone who gains access to the account can get automatic access to the email for free and do whatever they want. You really need to re-think this option.

Ok, to your problem, one way is to re-create another Outlook profile on the customers system. When it tries to connect to the exchange server, it will ask for a password and you can do what you need there.

But, still, you are breaking a big security rule and are a hackers wet dream. Change the policy…


I dont totally agree: we use OWA for access from home / client locations for email without VPNs and do not have a security breach

If you change your password “at work” and it breaks your email, I’ve found that plugging, say your laptop, into the domain at work and logging in forces the AD / Exchange system to upgrade the credentials to your Outlook profile

And saving passwords is not all bad – Yes, anyone that somehow gets on the system is allowed in. BUT, in the case of a laptop / tablet PC, PHYSICAL security and protecting your System / AD Log-in information is more paramount than a saved email password..

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