Our printer drivers and hardware are not compatible with IOE system

Tags:
ERP
I am a student doing a research about the ERP system that was implemented in a warehouse. As far as I understand, they developed Out-of-the-box ERP system called IOE system "Inbound Outbound Excellence". The problem is that the printer drivers and hardware are not compatible with the IOE. And I am trying to understand exactly: What is Out-of-the-box system? How could I solve the problem with the printer drivers and hardware? Thank you.


Software/Hardware used:
ERP system
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  • Subhendu Sen
    As far as my knowledge, out of the box means, there are several minor changes to existing systems/ its features  to accommodate business process variations without having to start from scratch while avoid costly development. Now your printer problems, it is necessary to know how did they write information to recognize printer drivers in this system. What printer definitions were inside this code, that should be revealed first. Or make sure, the present printer(s) is compatible on your OS/ architecture. Proper driver installation is also necessary. Is the printer is working on the system, where this software is not installed, Please check or contact them from where you get this one. 
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  • Harisheldon
    The smartest thing to do is go to the website of the manufacturer of the printer and see if they have any driver updates and also download the specs and documentation on the printer itself. It never hurts to have a copy of that on hand.
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  • TheRealRaven
    An out-of-the-box system is one that is implemented essentially as it came from the vendor. There can be minor customizations, but it contrasts with one that is custom written for a site.

    As for printers/drivers, you'll need to post your attempted solution. We can look at it for problems and make suggestions to guide in better directions.
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