ordered not delivered

5 pts.
Tags:
have not received merchandise
place two orders one on 5-26-19 germai order dgem 7921 and the other on 6-9-19 tv best order tvb199094 and have not received a response from either one or any tracking and paid 79.98 on 5-26-19 and paid 19.96 on 6-9-19
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  • ToddN2000
    From what web site did you purchase these? Have you checked to see if the transactions actually made it to your card? It may be the site had issues and the order transaction was lost.  Did you receive an order confirmation number? Try calling them and follow up with those numbers. They should be able to tell you if they shipped. Lastly. depending on where this company is located shipping may take a long time..I recently bought something on Amazon that was shipping from China.. Estimated delivery is 11 weeks...
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  • Subhendu Sen
    More information is required. What agency/ online portal did you mean? Without knowing more details it is difficult to reply properly.  
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  • TheRealRaven
    Did you order from ITKE (this web site)? If not, it's unlikely you can get good answers from here. You'll need to contact the company you ordered from.
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