Windows 10 alert advising for clean-up

Tags:
Windows 10
My Operating System is currently Windows 10. However, I receive an alert advising it requires a 'clean-up'. Would my local window cleaner be able to do this?


Software/Hardware used:
PC
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  • Subhendu Sen
    You just mentioned 'clean up'. What clean up for, is it disk clean up or virus clean up. I think first one. If yes, you have to delete some unnecessary (truly unnecessary) files/ folders from your PC. Also right click on start button and type %tmp% on search bar. A folder appears, select all files / folders inside the temp and delete then permanently. However more details are required.
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  • iOSRossDunnDunnDunnnnn
    Not sure, I spilled some hot milk on my keyboard but that can't be it.

    I've been on some suspicious sites using my laptop and I do suspect this may have contributed to the issue.I did install a dual-boot OS running both Windows 7 & 8 but erased them both to make way for 10. I think I've just overworked the poor wee CPU.
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  • ToddN2000
    Does this clean up want you to click a link or call a number for support? It could be malware. I'd run a virus scan program like MWAV or Malwarbytes and see if the message continues to show up. If it does, come back and we will address this further.
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  • carlosdl
    Agreed. Sounds like some kind of malware.

    Don't click on any button/link.
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  • Subhendu Sen
    Try to run MWAV in safe mode, which gives maximum results and can hep to scan/ clean viruses completely depending upon disk size/ folders/ files.
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  • iOSRossDunnDunnDunnnnn
    Good thinking, I'll download some Malware to run and hopefully this solves the problem. I don't know what a MWAV file is I use MP3 for my song recordings.
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  • Subhendu Sen
    MWAV is a free virus scanner & cleaner. This is a utility that is not necessary to install. Just download on desktop and reboot in safe mode then run. Here is link: http://www.escanav.com/en/mwav-tools/download-free-antivirus-toolkit.asp
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  • iOSRossDunnDunnDunnnnn
    It's telling me that link is not to be trusted. I think you're trying to spam me.
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  • ToddN2000
    I have used eScans MWAV for years with no problems. If you do have a virus it may be telling you it's not to be trusted because it's try to protect itself. It may give you a warning on any anti virus you try and download. Other good AV programs are AVG, AVAST and Spybot Search and Destroy. They all have free versions that work well.
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  • carlosdl
    "It's telling me that link is not to be trusted. I think you're trying to spam me."

    Funny, but you are correct in not trusting anyone.
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  • Jaideep Khanduja
    The message is not complete and clear.
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