Old Android app crashes on new Android phone

25 pts.
Tags:
Android
Hi, I have this old app on my phone that has been crashing ever since Android upgraded to nougat I believe and I have email Google about it and nothing has happened. I just want to know of anyone knows how to fix it, or if it can be fixed.


Software/Hardware used:
Galaxy s8
1

Answer Wiki

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It sounds like you need to contact the app developer. That’s likely the only way you’re going to get resolution to something like this.

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  • TheRealRaven
    You'll have to contact the vendor of the app. It probably uses a function that no longer exists in the new Android version. The vendor of the app needs to provide an updated version of the app. Otherwise you'll need to downgrade Android to an older release that the app can handle.

    If Google didn't create the app, they can't do anything about it.
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  • Subhendu Sen
    Probably still now the old app is not able to make the new patch for upgraded Nougat. You can close all the apps that are not related to system and then clear the cache and try again.
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  • Subhendu Sen
    Keep in mind, always check for update for any app. To check if an app is up to date, touch all apps & open Play Store. While Touch Menu, located in upper left corner. Any apps that can be updated are listed under the Updates heading. If an update is available, choose the app you wish to update and touch Update. Once the update is installed, touch Open to launch the app.
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  • ToddN2000
    What app is giving you problems? Not all app will run under all OS versions some will only run under the older versions and some only on the newer version. It has to do with the coding. Some commands get dropped over the years for more efficient methods. If the app was written to use those older commands that have since been replaced they will no longer function.

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  • Lj3of3
    The apps is baseball superstars 2011.
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  • Subhendu Sen
    Check if there are several modes to play the game. Sometimes, change of the game mode may help to proceed. Also is it the full version of the game?
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  • Lj3of3
    Yes it is the full game, but I cant even get past the initial loading screen before it crashes.
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  • ToddN2000
    From what I have read the app may crash a lot if the settings are too high. Were you able to play this app before or is this the first time you are trying to run it? You can always try and contact the vendor or see if there is a FAQ page that may address your issue.
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