No free/busy information could be retrieved when scheduling a meeting

Domain Controller
Exchange 5.5
Free/Busy option
Microsoft Outlook
Hi all I am having a problem setting up resource mailboxes in our organization and can't find any help on this subject. I have a single domain, single Exchange 5.5 server setup. We have 2 DC's - exchange 5.5 box is separate. I am trying to set up meeting room resources so that users can automatically book meeting rooms when they try to schedule a meeting. I have created 5 user accounts for my 5 meeting rooms. I logged into these accounts and configured Outlook profiles for each mailbox. I also sent a mail to ensure that the mailboxes were fully enabled (they were). My problem is when I try to schedule a meeting for any of the 5 meeting rooms I am seeing the message "No information. No free/busy information could be retrieved." This is displayed when I hover my mouse over the status bar under scheduling tab in the outlook calendar. I have seen a similar question to this asked many times on the Internet but have seen no answers that suit my case so any help would be very appreciated. Thanks in advance

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What version of outlook are you using?
My first suggestion is upgrade! But that may not be feasible for you at this moment…. Knowing the client configuration will help for a first step.

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  • ILIE
    Hi I'm have a kind o f similar problem, all user on the network is able to see one another schedule, But there is one person on the network that we unable to see his schedule, if I hover my mouse over the calendar entry I want to insert it come back with no free/busy information could be retrieved.
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  • MelanieYarbrough
    Hi ILIE, Please start a new thread for your question to ensure it gets the proper attention. Don't forget to include the details of what applications and versions you're using. Thanks! Melanie
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  • KDubb
    Did you try creating a appointment or meeting in each individual account?
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