WiFi signal constantly drops off / users get kicked off

mikhail96

15 pts.

Tags:

LAN connectivity

Please help! I recently started working for a company where currently their network structure is this- Dedicated Server, Windows Server 2008. They have a modem connected to a WiFi router, therefore it's a LAN to WAN structure. A couple of the computers are connected via their LAN cables and a few connect through WIFI. This is how they are supplied with internet. Everyone to my knowledge are under the same Workgroup. We're running Windows XP Pro.The problem we're having is that the WIFI signal constantly drops and users get kicked off. Also the password works a few times while the other time we get an error stating "Unable To Connect" and we have to keep retrying over and over again until it establishes a connection. Can someone please provide some help. I'll be really thankful.

Software/Hardware used:
Windows Server, Window XP Pro

Asked: January 17, 2013 11:44 PM Last updated: August 27, 2013 8:41 PM

Answer Wiki

Last updated: August 27, 2013 3:08 PM GMT

Michael Tidmarsh62,180 pts.
History
Contributors
- Ordered by most recent
- Michael Tidmarsh62,180 pts.
- BlankReg12,325 pts.
- mshen27,385 pts.

Thanks. We'll let you know when a new response is added.

The usual reason for the Wi-Fi dropping is that it is set to automatically find a free channel. When it ‘sees’ another Wi-Fi router on the same channel, it will change, and drop all the existing connections. Configure the wireless access point with a fixed channel. Only choose channels 1,6 or 11, but also confirm that these channels are legally available in your location. This will likely solve most of the issues with Wi-Fi but also check for possible sources of interference, such as a microwave oven, or other wireless devices that should not be there.

Best solution is to connect all the devices using wired connections. Wi-Fi is a convenience, not a robust networking technology. Find a way to provide wired connection for all of the users if at all possible and your problems will disappear.

Discuss This Question: 3 Replies

jailall101 Jan 18, 2013 12:55 AM GMT

Did you check the signal that the computers are getting from the wireless router? Remember as the computers get further away from the wifi range the signal will drop. So some will connect easily while others might not. If that is the case then a wifi repeater can be used to extend the signal.

785 pointsBadges:

report
Gabe9527 Jan 18, 2013 3:58 PM GMT

HiUse a WIFI analyzer and see if the signal goes up and down.... this is liely a possible signal issue but it could be to strong and causing bouce (needs shielding) or to weak. Plus channel issues with an office nearby or something... there is allot of possible issues.

11,095 pointsBadges:

report
Kevin Beaver Aug 27, 2013 8:41 PM GMT

Perhaps someone nearby is messing with your wireless network. There are lots of security and network tools that can create this type of behavior. Are there any adjacent buildings?

25,760 pointsBadges:

report