My system is hanging after clicking my internet client

5 pts.
Network performance
System performance
Within 2-3 min the system is hanging. I did low level format and tried to connect but the problem is same. I changed the RAM and operating system (almost everything). My ISP is a MNC (they are saying that we use high end routers and firewalls to protect from virus, we are giving assurance that there is no virus from our side) but coming to my side the system is hanging when I tried to connect the internet. I installed spyware, malware everything but no use. Please give the appropriate solutions for my problem.

Answer Wiki

Thanks. We'll let you know when a new response is added.

Use a tool like Sysinternals process explorer to see what processes are running and using system resources. You can download the file from the URL mentioned. There could be some issues with your software even with a fresh install. You may not have the correct network card drivers. Be sure to apply all updates possible. Download them to another machine and put them on a flash drive if necessary. Download an anti-virus product like ClamAV or Avira and scan the system.

Discuss This Question: 2  Replies

There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.
  • carlosdl
    Agreed. It could be a problem with the NIC drivers, or the card itself. Does this occur with any web browser ? What happens if you configure your browser with a "blank page" as home page ? Have you tried some other program that uses the network ? does it hang ?
    86,030 pointsBadges:
  • Robert Stewart
    Is this cable or dsl? Can you ping the default gateway of your router? Do you know how to get the ip of your default gateway and router? Is this windows xp ? If so click on run, type cmd, a black dos screen is pulled up, then type ipconfig, you should see your ip address and the ip of the gateway or your way to the internet. Type ping then the address of your gateway, if you get no results your router could be the problem and may simply need reset, by powering it on and off. You can also type the address in any address bar and get into your router to reset it that way. Just some thought for you to try hope this helps. If you cannot ping the gateway or login into the gateway your router is probably the issue. Could also be faulty cable but doubt it.
    1,810 pointsBadges:

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

Thanks! We'll email you when relevant content is added and updated.


Share this item with your network: