my playstation account had a password change now i cant log in

Tags:
#passwordrecovery #help #assistance
account password
Login password
ps4
my old playstation 4 was stolen i now use a new one but someone who is not me changed my password now i cant log in i tried doing the reset password process but the email isnt arriving how do i handle this



Software/Hardware used:
Playstation 4
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  • ToddN2000
    you may have to contact Sony. If you have recovery info set up with your account, they may be able to help you recover it if you know the answers to the security questions. Just a word of advice from someone who has been in IT for decades, never have a site save your password. If you lose you device, have it stolen or just walk away from your computer, anyone can get in the accounts and change things to lock you out or worse.
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