Moblie creates​ black image

15 pts.
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Mobile
When I try to open gallery due to black image it shows unfortunately gallery stopped? How to managed it?
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  • Subhendu Sen
    What model/make of your mobile? Is it Android/iOS/Windows. Has the worked file earlier? Have you done any updates? Try to shutdown (not restart) and again switch on the mobile and see if it helps.
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  • ToddN2000
    It could be a number of things. More information would help. When did it stop working? How many images in the gallery? Is there enough memory/space on the device? Any error messages with this app or any other indicating storage issues?
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  • Rzeh125
    Lava Iris X1 
    It starts after 2-3 month of hardcore reset
    It absorbs less MB but it's creates many black image and even can't find original file and then unfortunately stopped
    .
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  • ToddN2000
    Read a lot of negative things on this device from memory to battery and the constant reloading of software about every 3 months. Seems to be a common issue. I'd check to see if they have a forum or contact their support desk. They might be better suited to help as I bet they have had this issue many times already.
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  • Subhendu Sen
    It is better to carry this mobile to an authorized service center of the same manufacturer / contact to their customer care to get proper help.
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