When I try to access the location document of the user from the "Managed Locations" it directly shows the Basics, Servers and so on as if there's no existing location document created. But there is.
The client version is 8.5; the Home, Offline, Travel and Online location documents cannot be seen. I tried accessing it as well on the lower right portion of the screen for the shorcut, but the only display is "Edit Locations" and then once clicked it will direct me to the blank location document.
I can access the email without problem but there were times (sporadically) that the user's client automatically closes after an error pops-up (unfortunately, I don't have the error message since I don't know how to recreate the error and the user wasn't able to take note of it) Is there any other way to resolve this issue without reinstalling Lotus Notes? Thanks in advance!