Messages showing as being read with POP3

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Microsoft Exchange
Servers
Hello, This is a question dealing with Exchange 2003 and mobile users. Basicaly what I'm looking for is if there is a way to turn off the fact that when users that get a copy of their mail (from phones or palm devices) via POP3, it changes their mail to a read status. They want to keep the mail on the server and only get a copy of it when they are out. This used to be possible when we were on Groupwise. Is this possible with IMAP? Thanks much! Keith
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Hi there, It all depends on what mobile device u r using, but with with all nokia handsets that supports email there is an actual option to save a copy of the mail on the server!Regardless of pop or imap! Good luck

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  • Stevesz
    I believe that this is an "as designed" type of thing, and ther is no way to turn it off. I've not found a way to do the same in Exchange 2000 server, but I'll have to admit that I never really looked real hard. Steve//
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  • TheRealRaven
    Downloading a copy from an e-mail server is the basic definition of "Read". That's true whether the original item is retained or not, and it's irrelevant if it's POP3 or IMAP. The client is also irrelevant. (Note that POP doesn't generally retain a copy which was a major reason POP3 was developed.)

    An option might not exist to leave the status as "Unread" after an item is "Read". I don't know if I've seen one on any server using any protocol with any client. The only option I've seen is to manually select it and then to mark as "Unread". This is different from "Keep copy on server".

    However, there are many servers and clients. The option might exist in some combination. Note that both server and client would need to support it.
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