McAfee update does not download

1076725 pts.
Tags:
McAfee
Windows 10
I'm running Windows 10 on my Toshiba laptop. My McAfee says it has updates to download but it just hangs there. It just sits there for hours not doing anything. I tried restarting my laptop but that didn't work. I'm not sure what's going on here - any ideas?

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  • Subhendu Sen
    Try this one, remove McAfee first, by downloading/installing tool called, Mcpr.exe. Next restart the system. Run again this tool to delete leftover files, called McPreinstall.exe. Next install all the available windows updates. Again restart the system. Now reinstall the McAfee and check if that helps.
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  • ToddN2000
    Are you running more than one antivirus application? It may be possible that one flagged the other and removed a core component. Try Subhendu's suggestion and come back with more info is that does not work.. I have seen strange things happen when running multiple AV programs.
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