Maximum protection for Windows 8 laptop

5 pts.
Tags:
BitDefender
Security
Windows 8
Hi, I have Windows 8, 2015 BitDefender total security on my laptop & users still manage to get onto my laptop. They stop my vid downloads, they get my passwords, they send mails in my name. Can someone help me on how to protect my laptop? I have an administrator user account & my user account on the same laptop, but it's not good enough.


Software/Hardware used:
I have Windows 8, 2015 Bitdefender Total Security, HP fingerprint biometrics
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  • carlosdl
    Sounds pretty serious.

    -Using another (non-compromised) machine, change all your passwords.
    -Review your network security and if possible add filters to only allow specific devices to connect.
    -Format the machine and reinstall the OS.
    -Install a good anti-malware solution.
    -Read about social engineering.

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  • ToddN2000
    Another thing you could try is after following Carlosdl suggestion is try a full system scan in safe mode. If a virus is in memory it sometimes will re-infect when the system is shutdown. There are a few sites that I have had to repeatedly remove from users systems. They were on-line gaming site. After system was clean they would go back to play their games and get infected again.
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  • Kevin Beaver
    It sounds like you need to stay off the network(s) you're on. Who, exactly, is doing this? Perhaps you can report them to your network/security admin/manager?
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  • ToddN2000
    Is this a personal computer or a business computer? What vid downloads are being stopped? It may be there are ports or site that are blocked if this is not your network.
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