Mail CC’d not showing on BlackBerry

Stevenewport
5 pts.
Tags:
BlackBerry email
BlackBerry Enterprise Server
GroupWise 7
Novell
Novell GroupWise
Novell GroupWise rules
I have a rule on groupwise which sends mails I'm cc'd on direct to a folder. The folder is visible on the Blackberry but empty. The are no filters set on either the Blackberry or BES Server. Any help would be much appreciated.
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Thanks. We'll let you know when a new response is added.

Do you have your BB set up to synchronize with all folders? The empty one may not be set to sync.

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