Macbook exchange outlook works outside the office but not inside

20 pts.
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Servers

Mac is not added to the domain. 

it works on other networks(3g, diffrenet ISP) but not when connected locally on the network(where the exchange server is) it does not work.

i followed this article:

https://support.combell.com/en/how-to-configure-my-exchange-mailbox-in-outlook-2016-for-mac-exchange/431



Software/Hardware used:
outlook exchange
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  • Subhendu Sen

    More information is needed. What environment is there ? Is it your office or for personal use? If this is office, have you contacted the system admin person? Is there a firewall ? Or  cyberoam ? Probably there is some security policy that you are not aware of.

    Please provide more details.

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  • ASgeek
    It is for office use.
    Server: exchange 2010
    There is no admin, i came here as the admin('the guy') and the server was  preconfigured.
    What I thought is missing maybe the exchange internal url for the outlook app? 
    My knowledge is a bit limited on this topic. 
    But my question here is that can outlook exchange work normally on the local(office) network without adding it to the domain?

    Thank you for your replay
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  • Subhendu Sen
    It is recommended to add to the domain. Please link here for more concepts, https://docs.microsoft.com/en-us/exchange/troubleshoot/owa/set-up-web-access 
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  • ToddN2000
    Check with the office networking department. There may be security restrictions that are blocking your access. Are you using a VPN or other interface for making the connection?
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