LotusScript Error is shown in production server for Excel sheet generating report

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Lotus Notes
LotusScript
The following error is found in production server while generating an Excel report through a schedule agent: Error 213: Microsoft Excel Close Methodof Workbook class failed. The same agent works fine in test server. Any idea? Why it is behaving so.


Software/Hardware used:
Lotus NOtes, Microsoft excel
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while looking into several searches in internet I found that server should have a desktop folder if it is a 64 bit machine. Also we need to reboot it to clear all the background tasks from the task  manager. And this has helped. 

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  • shivasanjay

    Furthermore it is not win 32 or windows 64 specific problem, but wndows 2008 has to be a desktop folder.

    1) Windows 2008 Server x64
    C:\Windows\SysWOW64\config\systemprofile\Desktop

    2) Windows 2008 Server x86

    C:\Windows\System32\config\systemprofile\Desktop

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