Lotus notes 8.5.2, FP2 installed on XenApp 5.0 with data directory on network drive

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Lotus Notes
Lotus Notes 8.5.2
Lotus Notes 8.x
XenServer
We have 140 employees using Lotus Notes 8.5.2, Fix Pack 2, which is installed on XenApp 5.0 farm using a network drive for the data directory. We have between 1 and 3 people that lose their data directory (network drive) unexpectedly and we have yet to determine why? Has anyone else experienced this problem and if so, was it fixed?


Software/Hardware used:
XenApp servers run on Windows 2003 Standard, SP2
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Besides the official line of “data directory on a network drive not supported, blah-blah-blah,” I have seen this arrangement work well. We aren’t running that config here but have had a similar symptom. We suspected roaming Windows profiles and the “cleanup” behavior of Notes roaming – based on first use, not latest use 🙁 but have not yet hit on a definitive solution. Not much of an answer, but gives you a couple more places to look. Good luck and let us know!

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  • Gabe9527
    First things first... your users will be running their notes client over the network. This is because version 8.5.x is java based and all the JAVA informaiton is stored in the data directory. Do you use any Profile Management software ie log out - delete and log in and restores etc.?????? This may explain where your data is going...... ie there is a delay in passage of information and this is wiping what is being copied up. Now what to do to fix this issue.... Install 8.5.2 with the CITRIX = 1 install... 852 has a scripted install method that will give allow you to also point the install to somewhere other than c:documents and settings for a multi user install. This will mean that the MULTI user install can be used in a 2008 server without any issues. Now you are then use Windows Profiles to restore data for the notes client or there are great bits of software out there that can reduce the Notes footprint and then UPLOAD the users informaiton to the NETWORK Drive. This is seemless to the user and it will also give you a massive help in managing the users machines......we use Panagenda's Marvel Client. It works wonders. But BCC have a client management solution and there are more as well. I hope this helps
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